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About Us
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04.10.09Refund exampleOur refund policy is essentially as follows. Unlike most competing hosts, we do provide a refund if for any reason you decide to leave PinchHost earlier than expected. So for example, if you purchase a full year of web hosting on our 'Personal' plan for $47.40/£33.00, but decided to leave PinchHost after 7 months. You’d receive a refund of $10.75/£7.05. The refund is based on the cost of shorter periods. The 7 months used if bought separately would consist of the bi-annual payment period plus a single month. Calculations USD: $47.40 - ($29.70 + $6.95) = $10.75 GBP: £33.00 - (£21.00 + £4.95) = ...
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03.22.09Speed comparisonWe’ve been conducting an experiment over the last 12 hours and have found on average that PinchHost is 6% faster than HostGator and 11% faster than DreamHost. This data is based on bandwidth speed and the data was generated with Derek T Del Conte’s Bandwidth Meter. The software was installed on PinchHost server ‘Raptor’, HostGator server ‘Gator476’ and DreamHost server ‘Mystique’. We tested the speeds in the West Midlands (UK) plus Pennsylvania (US). Testing each host every hour on the hour (three times) for 12 hours. After averaging (mean method) the data, we found that PinchHost was 6% faster than HostGator ...
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03.19.09Relaxed approachAs a relatively new company, we take the time to deal with customers personally. That means assigning the same support staff to the same customers so that a rapport can be built, essentially allowing the customer or prospective client to have their queries answered promptly due to the background knowledge gained through previous contact. As part of this, we prefer to take a more relaxed approach to billing and account procedures. That’s to say, your website won't be shut down or suspended immediately due to an unpaid invoice. We’ll contact you and as long we receive correspondence then we will make ...