We regret to announce that from today, our 45-day unconditional money back guarantee will be no more. Fortunately we’ll be introducing a brand spanking new 60-day unconditional money back guarantee. Why? Because we’re so darn sure that you’ll love our service. We wanted to make the decision even easier by giving you 15 further…

Our refund policy is essentially as follows. Unlike most competing hosts, we do provide a refund if for any reason you decide to leave PinchHost earlier than expected. So for example, if you purchase a full year of web hosting on our ‘Personal’ plan for $47.40/£33.00, but decided to leave PinchHost after 7 months. You’d receive a refund of…

The first month since PinchHost opened its doors to… well… YOU is sadly over. But what a month! A relatively pain free month, which is unquestionably what you’d like to hear from a web host.

Let me start off by saying, all our clients have been amazing! We’d love to share with you some of the comments made. Cindy, (blogging at PouBou since 2003!) wrote a post regarding her move to PinchHost, the…

We might have mentioned sometime last week that we’d be implementing a live chat system. With the system in place, we pulled out. Currently PinchHost offers a wide range of contact methods (support tickets, email, telephone, Skype and Twitter), adding live support just doesn’t feel necessary at the moment.

In the coming months, it will be implemented, but with such rapid response times on support tickets, we’re…

We’ve been conducting an experiment over the last 12 hours and have found on average that PinchHost is 6% faster than HostGator and 11% faster than DreamHost. This data is based on bandwidth speed and the data was generated with Derek T Del Conte’s Bandwidth Meter. The software was installed on PinchHost server ‘Raptor’, HostGator server ‘Gator476’ and…