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By default all accounts will have their .php files handled by PHP 5.2, if you wish a file to be...
Do you offer custom plans?If you have any special requirements, please get in contact and we'll see if we can assist. If...
How do I backup my site?Login to your control panel and click on "Backups" Select "Full Backup" from the "Backups"...
How do I cancel my hosting?To cancel your hosting account: 1. Log into the Client Area (https://www.pinchhost.com/support/)...
How do I restore backups?Restoring your site is a simple process if you've previously downloaded a backup of your site...
I can't login to cPanel or email!Our servers automatically temporarily block you from any service you attempt to log into and fail...
What are my nameservers?Nameservers are provided in your welcome email. If you're unable to find it, drop us a ticket.
What are the ways I can get in contact?We offer support through tickets, phone, Skype (id: PinchHost) and Twitter (@PinchHost). Please...
Where can I login to cPanel?If you're domain is setup at PinchHost, you can access it at: http://www.yourdomain.com/cpanel/....
Will there be any downtime if I upgrade?To upgrade your plan, login at https://www.pinchhost.com/support and find the specific hosting...
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