Company Talk

Server upgrades

PinchHost is upgrading all current and future clients to new 16 CPU servers which should fix any issues that some of our customers have been seeing. If you have not yet received communication about this, you will be hearing from us shortly.

We hope you’ll feel the benefits, we’ve noticed significant improvements in performance. Let us know…

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Hints and Tips

Browser testing

When developing a website it’s important to keep all your users in mind. It was only a few years ago when large companies would display the message, “you must use Internet Explorer to view this website”, thankfully those days are long gone. Most businesses now work hard to give all their users a consistent experience.

I was talking to a friend a few days ago about compatibility. Over 20% of his visitors are using…

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Observation

The WHIR turns 9

The WHIR is the voice of the web hosting industry. Over the weekend the WHIR turned 9. Happy Birthday!

The WHIR provides online up to date web hosting news, WHIR Blogs, WHIR TV as well as WHIR Magazine. Currently their magazine, published 5 times a year has a total per issue circulation of 25,000. Look out for us in the May 2009 issue! It’ll be circulating at…

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Observation

‘Administrative fee’ advice

I came across a very sneaky condition in a competing host’s terms of service today, the condition refers to their money back guarantee.

“We will deduct flat 6% administrative fee before initiating the refund.”

Generally 6% of a web hosting order won’t be a lot of money, that really isn’t the issue. It’s the principal. 9 times out of 10, the reason…

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Observation

How not to treat your customers

I don’t usually like pointing the finger, but DreamHost’s general way of conducting business is gently swaying from jovial to unprofessional. I previously wrote a post, ‘Honest practice‘ talking primarily about how a number of web hosting companies advertise a certain price, when the actual cost is somewhat different. I used DreamHost as an example.

DreamHost doesn’t take itself too seriously, a lot of their marketing and pitching takes…

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